From High School to Uni
Frequently Asked Questions

FAQs about University and Student Life

Here, you will find answers to some of the most common questions that students have asked us about starting university or life on or off campus.
We are here to help you make the transition as smooth and enjoyable as possible. Do you need help with your essential university shopping list, a list of the official documents you will need, packing lists, how to create and plan your budget and manage your money, house sharing, or anything else related to student life? We have the expert advice and resources to help you.
If you can’t find what you need below, contact us and we will do our best to help you.
What documents are required for University?
Important documents you will need to take to university include:
Student ID number
University admission acceptance letter
Course acceptance letter
Accommodation contract
Passport (and valid visa documents)
Driving license
Student Finance documents
Scholarship or bursary confirmation
Contents Insurance
Passport photos
When do I get my student card?
This will depend on your university.
You should get your university student card either on:
Arrival
Move-in day
During Freshers Week.
Keep the student card safe, and also take a photo of it to keep in your phone in case it gets lost.
Your Student ID may also serve as an access badge that can give you access to buildings around campus. It will also be key to obtaining student discounts in shops, restaurants, cinema, concerts, etc. so keep it safe and on you at all times!
How can I open a bank account?
Check out our blog to help get you started.
Once you have received your Student ID, a registered residential address (student accommodation confirmation letter), and you have your passport, you can go to any bank and ask to open a student bank account.
Do your research first and read the small print.
Chapter 2 of our book From High School to Uni goes into great detail on opening a bank account - order your copy in the Shop tab on our website.
Check out the Glossary of Banking Terms in our Member Resources to understand better the terminology used by banks.
How can I manage student living allowance and expenses?
This answer varies to each individual personal financial situation
Managing a student living allowance will vary from person to person in different scenarios:
a) Parents pay for the accommodation rent, and living allowance. Student contributes with part-time job or savings.
b) Students get a student loan - the amount of which can vary.
- This may cover the entire amount of accommodation AND living allowance, or
- This may cover accommodation costs only and the student gets a job to cover living expenses.
c) Student loan covers accommodation or living allowance, and parents contribute the rest.
A general rule of thumb, if parents contribute, is that they may cover accommodation, food and travel, but for social life expenses, the student needs to get a job and cover these themselves.
Are university open days a good representation of the place?
Short answer: Yes and No
Open days are events where prospective students can visit the campus, find out about courses, facilities and the local area, and talk to lecturers and current students.
They can help you confirm or remove options from your list, get a feel for the university culture and environment, and ask any questions you may have.
However, a quick visit on campus will not give you the full picture of what life is like to study there on a permanent basis.
Do your own research in addition to the questions the Uni representative may tell you.
Contact us for a list of questions to ask.
Do students need to get a TV licence in the UK?
Yes, if you live in one of the following scenarios:
- Student Halls of Residence: You'll need a licence to watch real-time TV or streaming services in your room in halls of residence.
- Sharing a private house or flat: If you share a house or flat with an individual tenancy agreement, you will need your own licence.
- Shared property: If you live in a house or flat with a shared tenancy agreement, just one licence covers the whole property.
See here for more specific details and a free downloadable information sheet.
How can I reduce my monthly utility bills?
There are several cost-effective ways to reduce your monthly utilities expenditure.
Try to use energy-efficient appliances and light bulbs, which can save you a lot of money on your energy bills.
Turn off lights and appliances when not in use. Don't leave the TV or Computer on standby mode.
Take shorter showers and fix any leaky taps to avoid wasting water and reduce the water bill.
Try to turn down the heating or radiator by just one degree, wear warmer clothes, and check all doors and windows for draughts (and ask to get them mended!).
How can I find the best utility provider who offers the most cost-effective packages for student bills?
Use comparison sites such as MoneySuperMarket, uSwitch, and Compare the Market.
These websites allow you to compare different providers and tariffs, so you can choose the one that best suits your needs and budget.